We will intermittently clear out all unused old character files from our vaults. Warning will be provided well in advance. To prevent a less played hero from being deleted, login with the PC at least once prior to the vault wipe.
Some players, due to extraneous circumstances, may lose their hero during a vault wipe.
Please note that characters who were retired and received retirement packages cannot be restored as per retirement rules.
To restore a lost PC, please submit a restore request here.